By utilising our services, including our website, hotel bookings, casino games, and events, you agree to the following terms and conditions.

Please make sure you read our services carefully before using them.

1. Prerequisites

To use our casino services, guests must be at least 18 years old (or 21+ depending on local law) and be able to provide valid identification. Minors must be supervised by an adult when using hotel or internet services.

2. Reservations and Arrival

• All reservations are subject to availability and confirmation.

• Reservations must be made using a valid credit or debit card.

• Guests must present their booking confirmation and a valid government-issued ID when they check in.

• Check-in and check-out times are provided on our website and in booking materials.

3. Refunds and cancellations

• Depending on the package and kind of reservation, different refund and cancellation policies apply.

• Non-refundable rates are non-refundable once a reservation is made.

• To avoid fees, cancellations must be made within the window specified at the time of booking.

4. Casino Regulations

• The casino operates in accordance with local gambling regulations.

• Management has the authority to ban, suspend, or refuse entry to a guest who is acting inappropriately or breaking the rules.

• Cheating, fraud, or disruptive behaviour can result in immediate expulsion and possible legal action.

• It is mandatory for guests to follow all gaming rules posted in the casino area.

5. Price and Charges

• All prices, unless otherwise noted, are listed in [local currency] and include all relevant taxes.

• There might be extra costs for services like room service, minibars, spa treatments, and valet parking.

• It is the responsibility of the visitor to cover all costs incurred during their stay.